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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R129 incl. VAT per month)
    2. Platinum Account (R249 incl. VAT per month)
    3. Diamond Account (R499 incl. VAT per month)
    4. Custom Account (R499+ incl. VAT per month) - usage based billing, available on monthly Debit Order only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    Yes, the system is a product of Nellen Technologies CC which is a VAT registered business.  You will be billed by Nellen Technologies.

Some of our Valued Customers

valued client Cape Adventure Zone
Cape Adventure Zone
valued client Afrieta Internet - Roshnee
Afrieta Internet - Roshnee
valued client  DRT Group
DRT Group
valued client Math Zone (pty) Ltd
Math Zone (pty) Ltd
valued client Phesa Electrical & Networking (Pty) Ltd
Phesa Electrical & Networking (Pty) Ltd
valued client Multi CNC Solutions CC
Multi CNC Solutions CC
valued client Diezoil (Pty) Ltd
Diezoil (Pty) Ltd
valued client Oshun Health
Oshun Health
valued client OPTIMUS ELECTRICAL PTY (LTD)
OPTIMUS ELECTRICAL PTY (LTD)
valued client Barktree (Pty) Ltd
Barktree (Pty) Ltd
valued client CHARLIEX CONSTRUCTIONS
CHARLIEX CONSTRUCTIONS
valued client Gemini IT Solutions (Pty) Ltd
Gemini IT Solutions (Pty) Ltd
valued client KZN TOMBSTONES WHOLESALE
KZN TOMBSTONES WHOLESALE
valued client Die Web Baardjie
Die Web Baardjie
valued client MSPCloud (Pty) Ltd
MSPCloud (Pty) Ltd