skip to content

FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 1,000 businesses operate more efficiently with us.

One of the best decisions I've made for my business

I've been searching for a reliable, easy-to-use, online invoicing system for my small business. After investigating various options, I came across InvoicesOnline and was pleasantly surprised to learn that it is a South African product. I decided to give it a try which turned out to be one of the best decisions I made for my business! It is user-friendly, reliable and saves me tons of time, time that I can now focus on growing my business. Their technical support is always just a phonecall or email away and I have piece of mind knowing that my accounting docs are safe and available when I need them.

Anri van der Linde
valued client Tantra Sound and Lightz
Tantra Sound and Lightz
valued client NEW BEGINNINGS DESIGNS
NEW BEGINNINGS DESIGNS
valued client Oukraal Merino's
Oukraal Merino's
valued client SAUL ATHOL ACRES RENTAL
SAUL ATHOL ACRES RENTAL
valued client MSPCloud (Pty) Ltd
MSPCloud (Pty) Ltd
valued client UMVIKELI PRIVATE SECURITY
UMVIKELI PRIVATE SECURITY
valued client VIR Electrical (PTY) LTD
VIR Electrical (PTY) LTD
valued client WIP Digital Solutions
WIP Digital Solutions
valued client CBR PAINTS / VERWE
CBR PAINTS / VERWE
valued client Myfinance-Online
Myfinance-Online
valued client SLOANE STAR MEAT MARKET
SLOANE STAR MEAT MARKET
valued client Bchange Online CC
Bchange Online CC
valued client Cooper Logistics (Pty) Ltd
Cooper Logistics (Pty) Ltd
valued client Absolute Exclusive Decor
Absolute Exclusive Decor
valued client Kainos  (Pty) Ltd
Kainos (Pty) Ltd