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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R129 incl. VAT per month)
    2. Platinum Account (R249 incl. VAT per month)
    3. Diamond Account (R499 incl. VAT per month)
    4. Custom Account (R499+ incl. VAT per month) - usage based billing, available on monthly Debit Order only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    Yes, the system is a product of Nellen Technologies CC which is a VAT registered business.  You will be billed by Nellen Technologies.

More than 1,000 businesses operate more efficiently with us.

One of the best decisions I've made for my business

I've been searching for a reliable, easy-to-use, online invoicing system for my small business. After investigating various options, I came across InvoicesOnline and was pleasantly surprised to learn that it is a South African product. I decided to give it a try which turned out to be one of the best decisions I made for my business! It is user-friendly, reliable and saves me tons of time, time that I can now focus on growing my business. Their technical support is always just a phonecall or email away and I have piece of mind knowing that my accounting docs are safe and available when I need them.

Anri van der Linde
valued client National Elite Security Services (PTY) LTD
National Elite Security Services (PTY) LTD
valued client Little Nutty Professors
Little Nutty Professors
valued client Oak Tree Immigration
Oak Tree Immigration
valued client Serene Life (Pty)Ltd trading as Serene Memorials
Serene Life (Pty)Ltd trading as Serene Memorials
valued client Alternative SME (Pty) Ltd.
Alternative SME (Pty) Ltd.
valued client Kolomaka Services (Pty) Ltd
Kolomaka Services (Pty) Ltd
valued client #DiGi3
#DiGi3
valued client Wiselink Broadband Fibre
Wiselink Broadband Fibre
valued client Cooper Power Cape Town (Pty) Ltd
Cooper Power Cape Town (Pty) Ltd
valued client J.M. HUMAN RESOURCES
J.M. HUMAN RESOURCES
valued client WIP Digital Solutions
WIP Digital Solutions
valued client AMS Ambu Medical Supplies
AMS Ambu Medical Supplies
valued client Westside Car Audio CC
Westside Car Audio CC
valued client Tiny Cuddles Photography
Tiny Cuddles Photography
valued client Fox Alarms & Security CC
Fox Alarms & Security CC