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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 1,000 businesses operate more efficiently with us.

Wish I started ages ago!

I just want to compliment you and your team for an amazing back office software.

I have been struggling with a proper invoicing solution for six months now (to make time each month)

I just wish I started using Invoices Online ages ago.

Terri Winfield
valued client Testpro Laboratory (Pty) Ltd
Testpro Laboratory (Pty) Ltd
valued client Cooper Logistics (Pty) Ltd
Cooper Logistics (Pty) Ltd
valued client London Chimney Sweep
London Chimney Sweep
valued client SR Travel Services
SR Travel Services
valued client Bloem Rugby Academy PTY (Ltd)
Bloem Rugby Academy PTY (Ltd)
valued client Van Der Merwe Olieverspreiders
Van Der Merwe Olieverspreiders
valued client Tradebox
Tradebox
valued client OXYAIDER (PTY) LTD
OXYAIDER (PTY) LTD
valued client Baby Toddles Infant Care
Baby Toddles Infant Care
valued client IAS Logistics (Pty) Ltd T/A MULTITRANSIT
IAS Logistics (Pty) Ltd T/A MULTITRANSIT
valued client LEONARD
LEONARD
valued client Imvubu General Trading
Imvubu General Trading
valued client McKaynine Randpark Ridge
McKaynine Randpark Ridge
valued client Snoot Web Design
Snoot Web Design
valued client Tracknetics
Tracknetics