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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 1,000 businesses operate more efficiently with us.

Support even on Sundays!

Thanks Adriaan...

You guys even work on Sundays?

I’m impressed!!

Johan Botha - Brand Xplosion
valued client Blue Bulls Rugby Coaches Association
Blue Bulls Rugby Coaches Association
valued client On The Spot Marketing (Pty) Ltd t/a 24hrprinting
On The Spot Marketing (Pty) Ltd t/a 24hrprinting
valued client SMART GUY PCS (PTY) LTD
SMART GUY PCS (PTY) LTD
valued client webb it services
webb it services
valued client Tagline Brands
Tagline Brands
valued client Know Informatics
Know Informatics
valued client
valued client OptaServ
OptaServ
valued client Entidee Enterprise PTY (ltd)
Entidee Enterprise PTY (ltd)
valued client JENGELA LABOUR LAW AND HR SPECIALISTS (PTY) LTD
JENGELA LABOUR LAW AND HR SPECIALISTS (PTY) LTD
valued client SLOANE STAR MEAT MARKET
SLOANE STAR MEAT MARKET
valued client VIV'S TRUCKS (Pty) Ltd. (651)
VIV'S TRUCKS (Pty) Ltd. (651)
valued client OXYAIDER (PTY) LTD
OXYAIDER (PTY) LTD
valued client One2b
One2b
valued client SA Security Brokerz (Pty) Ltd
SA Security Brokerz (Pty) Ltd