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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R129 incl. VAT per month)
    2. Platinum Account (R249 incl. VAT per month)
    3. Diamond Account (R499 incl. VAT per month)
    4. Custom Account (R499+ incl. VAT per month) - usage based billing, available on monthly Debit Order only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    Yes, the system is a product of Nellen Technologies CC which is a VAT registered business.  You will be billed by Nellen Technologies.

More than 1,000 businesses operate more efficiently with us.

Integrated Debit Order Solution

We sell adsl bandwidth ranging from a single gig account, up to uncapped accounts. We use invoices online for all our invoicing needs - the invoices online API is integrated in our debit order system that runs on a monthly basis. All clients receive an invoice as soon as their account is debited, and on successful payment the payment is automatically recorded against their account. The system saves us a great deal of time and effort every month, and we recommend that you give it a try.

Hugo van Sittert
valued client Kainos  (Pty) Ltd
Kainos (Pty) Ltd
valued client OrgChart Hosting Pty Ltd
OrgChart Hosting Pty Ltd
valued client Drakon Forge Pty Ltd
Drakon Forge Pty Ltd
valued client Westside Car Audio CC
Westside Car Audio CC
valued client IAS Logistics ta Multi transit
IAS Logistics ta Multi transit
valued client JAYROX PTY LTD
JAYROX PTY LTD
valued client Chiron Medical Solutions
Chiron Medical Solutions
valued client Cooper Power Cape Town (Pty) Ltd
Cooper Power Cape Town (Pty) Ltd
valued client Vukaedu (Pty) Ltd
Vukaedu (Pty) Ltd
valued client Konsortium-merino
Konsortium-merino
valued client GF CASTELYN Trading as ELECTROPRINT ARMATURE REWINDERS
GF CASTELYN Trading as ELECTROPRINT ARMATURE REWINDERS
valued client S & P Medical Solutions
S & P Medical Solutions
valued client Wiselink Broadband Fibre
Wiselink Broadband Fibre
valued client RECONNECT DAY SPA
RECONNECT DAY SPA
valued client Testpro Laboratory (Pty) Ltd
Testpro Laboratory (Pty) Ltd